Resp abajo



marcas esta publicación como favorita Swedish Customer Sales & Support Representative (Barcelona) ocultar esta publicación desocultar

Compensación: Salary: 17.360 Euros gross/year + up to 2.500Euros gross/year in bonus
tipo de empleo: tiempo completo

We are looking for Swedish Customer Sales & Support Representatives for one of our clients, a leading company in new technologies.


-Handle and close inbound calls (Consumer) to achieve quarterly quota
-Fast and effective response to inbound emails
-Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products
-Quote creation and follow up
-Maximize Store revenue by upselling/cross-selling to increase order value and AOV
-Awareness of Online Store promotions and campaigns to maximize their success
-Ensuring personal knowledge of the Store portfolio is maintained
-Stock availability
-Cross language backup if needed
-Answer and deal with customer post sales requests (Logistics, queries, refunds, exchanges, delivery, etc).
-Solve status queries
-Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

We offer

-Full-time (39 hours/week) from Monday to Friday and long-term contract
-Salary: 17.360 Euros gross/year + up to 2.500Euros gross/year in bonus
-Regular and permanent incentives
-Specific compensation model based on over achievement

Candidate Profile

-Swedish native speaker with high level of English
-Strong communication skills
-Knowledge of sales techniques (up-/cross-selling, objection handling, etc)
-Customer Driven and motivation to work in sales
- Achievement and target oriented
-IT knowledge and technical understanding
-Minimum of 1 year relevant experience
-Strong personal interest & curiosity in IT products and applications
-Real capability to listen to customers
-Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs
-Exceptional customer facing and customer care skills

If you are interested please send your CV to: Mostrar inf contacto with references: CRAIG.CSSR

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
  • Solo empresas. Si eres un intermediario, por favor, no contactes al anunciante.
  • NO contactar con nos para servicios u ofertas no solicitados

Id public: 6505740738


Mejor de [?]

¿No hay información de contacto? si el anunciante no ha incluido número de teléfono, email o
otra información de contacto, craigslist puede avisar vía email.